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FAQMayur Neem2022-07-01T16:32:49+00:00

Frequently Asked Questions

What is a Credit?
Each time a form is successfully submitted to your account – 1 credit will be deducted from your account balance. The form can be any size and number of pages and can be submitted by multiple parties. If you run out of credits, forms can still be submitted but you will not be able to access them until you purchase more credits.
What is a Submission?
When a form is successfully submitted to your account – this is classed as a Submission. The form can be any size and number of pages and can be submitted by multiple parties. Each submission = 1 Credit
What is a Form Template?
When you create an account you can select from any of our ready to use Form Templates or you can create your own form templates via our easy to use form builder. You can add as many form templates as you like.
What is an Admin User?
Each account has 1 main administrator account that has access to all aspects of the online portal. If you need additional administrator accounts these can be purchased for $60.00 per annum.
What is a Form Field?
A form field is any field that is on a form template. For example a text field, date field, time field, text area, dropdown, check box, radio button, photo, image, signature are all form fields.
What is a Form View?
When a form is submitted you can view the form online via the email notification or via the portal – this is a Form View.
What if I run out of Storage?
If you start to get low on storage then we will email you to let you know. You can then either purchase additional storage via your account or you can free up space by downloading some of your older submitted forms and then deleting them from the portal.
Can I add my own Logo?
Yes – you can add your own logos, set your primary, secondary and background and colours with any of our monthly or annual subscriptions. The Free package which will use our standard logo and colours.
What if I want to cancel?
If you would like to cancel you can do this at anytime – simply login to the portal and in the account settings you can ‘cancel subscription’. Once your subscription has been cancelled you will have 30 days to download all of your submitted forms before the account is deleted.
Can I build my own forms?

Yes – when you register for an account you then have access to the Beauty Forms Portal which include an easy to use form builder where you can build as many forms as you like.

Can I edit the form templates?

Yes – all form templates are fully editable via the Beauty Forms Form Builder. You can add/edit/delete fields and text.

Can I download my forms to PDF?

Yes – once submitted forms can be downloaded to PDF.

Are Electronic Signatures legally accepted?

Electronic signatures have been legal in most countries and states for many years now. Please check your local laws for confirmation of this.

Is there a limit to how many forms I can create?

No – you have create as many forms as you like with Beauty Forms.

What devices can I access Beauty Forms on?

You can access our Web Forms on ANY internet connected device such as a Smart Phone, Tablet, Laptop & PC.

Where is my data stored once submitted?

Beauty Forms stores data on Amazon AWS servers located in your local AWS Region.

Can I export data?

Yes – you can export form data to PDF or CSV.

Is my data secure?

Yes – all form data is encrypted during transmission and at rest (AES256) and is stored on AWS servers – some of the most secure data facilities in the world. 

Questions?

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